Due to the downloadable nature of this product, we unfortunately cannot offer refunds on your purchase.
Note that while due to regulations, EU buyers have the right to return an item within 14 days of receiving the item, this does not however apply to digital products and content. For this reason, our templates are not eligible for return with all sales being final.
However, our customer experience is priority and we are available Monday - Friday (European Timezone) to help you resolve any issues you might be having with using our products. If you have any specific questions about our product, feel free to use the chat button on this page or email us at firstname.lastname@example.org to inquire.